Spokane Valley, WA  •  509.924.3600  |  Auburn, WA  •  253.736.2180

Frequently Asked Questions

 

Q: How can I find out the date and location of my school or team’s picture day?
A: You can ask the school or coach, or you can contact LEO'S.  Call us at 509-924-3600 (Spokane),  253-736-2180 (Auburn), or 800-448-9938; you can also email us at leos@leosphotography.com.

Q: How can I order photos on picture day?
A: An order form will be sent home with your child approximately one week prior to picture day. To pay with Visa or Mastercard, click on the VISA button at the very top of this web page and enter the envelope code from your students' envelope. Otherwise you can enclose cash, check, or money order made payable to LEO’S and return the sealed envelope with your child on picture day.  Call us at 509-924-3600 (Spokane),  253-736-2180 (Auburn), or 800-448-9938 to order over the phone or for any questions.

Q: Can I still order photos if I have lost my order-form?
A: Absolutely!  You can email us for a new order-form before picture day, or you can contact LEO'S.  Call us at 509-924-3600 (Spokane),  253-736-2180 (Auburn), or 800-448-9938; you can also email us at leos@leosphotography.com.

Q: What can I do if I am not happy with my photos?
A: Our photos come with a 100% guarantee. You may return the photos on Retake Day and have them replaced free of charge. If you missed your school’s Retake Day we have In-Studio Retakes once per month. Call or email to find out those dates. If at any time you would like to return your photos, LEO’S will issue a full refund.

Q: How can I order more photos?
A: Simply contact LEO’S. You can call us at 509-924-3600 (Spokane), 253-736-2180 (Auburn), or 800-448-9938 and place an order over the phone with a Visa or MasterCard, or you can email us at leos@leosphotography.com.

Q: Where are you located?
A: Our Spokane office is located at 9618 E. First Ave. , Spokane Valley, WA, 99206.
Our Auburn office is located at 341 E. Main St., Auburn, WA, 98002.